Analysis of Business and IT Strategic Alignment Measurement Using the SAM Method

Abstract

Strategic alignment between business and Information Technology (IT) remains a critical factor for organizational effectiveness and competitive advantage. However, measuring and achieving this alignment presents complex challenges for organizations across various sectors. Objective: This article analyzes the measurement of business and IT strategic alignment using the Strategic Alignment Model (SAM) and its maturity extension (SAMM). Methods: The study reviews and synthesizes empirical applications of SAM across healthcare, financial services, manufacturing, and other industries, examining both Henderson and Venkatraman's original model and Luftman's maturity assessment framework. indings reveal that organizations typically demonstrate alignment maturity levels ranging from 2 to 4 on Luftman's five-point scale, with communication, governance, and skills emerging as critical dimensions requiring attention. Organizations undergoing digital transformation often experience transitional disconnects between evolving expectations and underlying IT structures. The SAM framework effectively diagnoses alignment gaps but requires contextual adaptation and consideration of social dimensions including values, beliefs, and success criteria. Successful business-IT alignment measurement demands multi-dimensional assessment, continuous adaptation of alignment perspectives, and integration of both technical and social factors.